XREX Taiwan Privacy Policy
Announcement Date: February 27, 2025 | Effective Date: March 29, 2025 | Version: TC_TW_20250329
Welcome to the application platform and website provided by XREX Inc. (hereinafter referred to as the "Platform"). XREX is committed to strictly protecting your data and privacy in accordance with the applicable law. To ensure that you can safely use the services and information provided by the Platform, we hereby set our Privacy Policy (hereinafter referred to as the "Policy") to protect your rights.
By using the functions of this Platform or providing your personal data to us, you agree to this Policy and the following terms:
Article 1: Scope of the Privacy Policy
This Policy covers how the Platform collect, process and use personal data provided while you are using the Platform’s services (hereinafter referred to as the "Services"). It does not apply to external website links, nor does it apply to personnel not commissioned or involved in the management of the Platform.
Article 2: Collection, Processing, and Use of Personal Data
XREX and its cooperating third party will collect, process, and use personal data based on the following principles and methods:
Types of Personal Data Collected
When participating in online activities or surveys, visiting the website, registering as an individual user, or using various functions and Services, you may be required to provide necessary personal information, including but not limited to your name, address, date of birth, identification number or resident certificate number, passport number, nationality and related proofs, email, phone number, utility bills, occupation, proof of financial capacity, or bank account information.
When registering as a corporate user, we will collect information about the legal representative, beneficial owners, shareholders, agents, business licenses or permits, proof of actual operations, and other related data.
When you browse the Platform, the server will automatically record relevant information, including your device’s IP address, usage time, browser used, browsing and click records, etc., as a reference for improving our services.
Purposes of Collection
The personal data collected by the Platform will be processed and used by the relevant departments of XREX for the specific purposes stated at the time of collection. Without your written consent, the Platform will not use your personal data for purposes other than those specified in this Policy.
The personal data collected during registration is used for real-name verification, customer due diligence, transaction monitoring, and communication with you.
For various online activities, the personal data will be used for eligibility verification, response to inquiries, prize notifications, commercial and market analysis, etc.
To provide more accurate and smooth services, we will perform statistical analysis on the collected survey content. The analysis results may be made public as needed, with data processed to ensure the provider cannot be identified.
To enhance overall service quality, we may use your provided phone number or email address to send service notifications, promotional messages, or marketing information. The email will include the sender's information and a method or link to opt out of receiving further emails.
When you view the aforementioned activity information, we guarantee that no personal data you provide on the Platform will be transferred or disclosed to third parties without your consent.
Data Retention Period
In compliance with legal requirements, we are obligated to retain your personal data, transaction details, and other relevant information for the entire duration of the Services and for the legally mandated period after the service has ended.
Region
Taiwan and any regions where the Services are available, including regions outside Taiwan where, based on XREX’s commercial judgment, it is necessary to use such personal data.
You may choose whether to provide personal data, but if you refuse, we may be unable to perform necessary verifications or processing and therefore may not be able to provide you with Services or may deny your applications and rights requests regarding transactions, Services, or related activities.
Article 3: Data Protection
We implement strict protective measures to safeguard the Platform and your personal data. The website's host servers are equipped with firewalls, antivirus systems, and necessary security measures. Access to personal data is limited to authorized personnel, all of whom are bound by confidentiality agreements and will be held legally accountable for any violations.
If it is necessary to commission third parties to provide services due to business needs, the Platform will also require them to strictly adhere to confidentiality obligations and take necessary inspection procedures to ensure compliance.
Article 4: External Links
The Platform provides links to other external websites. You may access these external websites via the links provided by the Platform. However, these external websites are not governed by the Platform’s Privacy Policy, and you will be subject to the privacy policies of those external websites.
Article 5: Use Within the Scope of the Intended Purpose
The Platform will use personal data within the necessary scope of the specific purpose for which it was collected, and will not provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or government agencies, except under the following circumstances:
As explicitly required by law; or
Requests from judicial, tax, or other government agencies; or
In cooperation with public agencies or academic research institutions for statistical or academic research in the public interest, provided the data is processed by the provider or collected in a manner that does not allow the identification of specific individuals; or
To promote public interest and prevent or mitigate harm to your rights or the rights of others, your personal data may be disclosed to government agencies, cooperating financial institutions, or legally registered virtual asset service providers. This disclosure may occur if, after analysis by the Platform, it is determined that your behavior may violate laws or our service terms, potentially harming others or causing damage; or
To assist XREX in necessary service optimization, market research, or necessary business operations or management, the data may be provided to our affiliated entities or third-party service providers entrusted by us.; or
In the event of a merger or acquisition leading to a change in ownership, providing personal data to a third party; or
In a manner that benefits your use of the Platform.
Article 6: Use of Cookies
To optimize the Service, the Platform and its partners may use cookies to record, access, and collect your online behavior data. If you prefer not to accept cookies, you can adjust your browser's privacy settings to disable them. However, doing so may impair the functionality of certain features on the Platform.
Article 7: Rights Exercise
Under the Personal Data Protection Act, you have the following rights regarding your personal data, and we may charge a necessary fee for any requests to inquire or access personal data or provide copies thereof:
Inquire or request to review;
Request to provide a copy;
Request to supplement or correct;
Request to cease collection, processing, or use;
Request deletion.
Article 8: Modifications
As our business evolves, XREX may modify the Terms at any time with proper notice. Every modification will be updated on the website. If you do not agree with such changes, please contact our Customer Service Team for further assistance.
Article 9: Severability
If any part of this Policy is found to be invalid or unenforceable, the remaining parts will remain valid and enforceable.
Article 10: Force Majeure Clause
We are not liable for damages caused by delays, failures, or interruptions in service due to circumstances beyond our reasonable control, including but not limited to interruptions in telecommunications, internet services, or internet service providers, hardware, firmware, or software failures, war, riots, embargoes, strikes or other labor disputes, typhoons, floods, fires, earthquakes, cyber-attacks, blockchain congestion, or rapid fluctuations in the price of virtual assets, or any other events beyond reasonable control.
Article 11: Governing Law and Dispute Resolution
This Policy is governed by the laws of Taiwan. Any disputes, controversies, or issues related to this Policy, including breaches, terminations, or invalidities, shall be subject to the jurisdiction of the Taipei District Court of Taiwan as the court of first instance.
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